Last Update: 04/18/2024

These terms of use are entered into by and between you and AGZ Consulting, Inc., doing business as Basemonkeys (“Basemonkeys”, “Company”, “we,” or “us”). The following Privacy Policy, together with any documents it expressly incorporates by reference (collectively, the "Privacy Policy"), governs your access to and use of www.basemonkeys.com, including any content, functionality, and services offered on or through www.basemonkeys.com (the "Website"), whether as a guest or a registered user.

This Privacy Policy outlines how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. "Personal Data" means any information relating to an identified or identifiable individual.

Your privacy is critically important to us. By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use our websites, products, and services.

We collect Personal Data from you when you submit web forms or interact with our websites, for example by subscribing to a Basemonkeys blog, signing up for a webinar, or subscribing to one of our services. We may ask for your email address, first and last name, job title, and other similar business information. While some parts of our websites can be explored without providing Personal Data, certain services require this information for proper functionality.

 If you do not agree with any part of this Privacy Policy, you should discontinue use of our websites, products, and services.

1. 1. Collection of Personal Data

2. We collect Personal Data in the following ways:

• When you interact with our websites, for instance, by subscribing to a blog, registering for a webinar, or signing up for a service.
• Upon registering for an account, or modifying account settings.
• Through customer support interactions.
• When processing payments for our services.

You may browse some sections of our websites without providing Personal Data. However, account creation and service subscription require data submission.

2. 2. Use of Personal Data

3. We use your Personal Data for the following purposes:

• To provide and manage our services.
• To process transactions and send related information such as confirmations and invoices.
• To send promotional materials, updates, or notifications related to our services.
• For customer support and to respond to your requests or inquiries.
• To collect feedback and improve our services.
• For analysis and trend identification to enhance service functionality and user experience.

We handle payment information securely, using trusted third-party payment service providers to process transactions.

3. 3. Processing and Sharing of Personal Data

4. We process your Personal Data to fulfill our contractual obligations, comply with legal requirements, and serve our legitimate business interests. We may share your Personal Data with service providers under contract who help with parts of our business operations, such as fraud prevention, bill collection, marketing, and technology services.

4. 4. Security and Storage of Personal Data

5. We are dedicated to ensuring the security of your Personal Data. We employ a variety of security measures designed to protect your data from unauthorized access and disclosure. Your Personal Data is stored on secure servers, and protected by advanced encryption and security technologies.

5. 5. Your Rights and Choices

6. You have certain rights related to your Personal Data, including the right to access, correct, or delete your information, subject to certain limitations. You may also object to or request the restriction of processing of your Personal Data, and you have the right to data portability.

To exercise these rights, or if you have any questions about our processing of your Personal Data, please contact our Data Protection Officer at legal@basemonkeys.com.

6. 6. Changes to This Privacy Policy

7. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective.

7. 7. Customer Testimonials and Comments

8. We may post customer testimonials on our websites which might contain Personal Data. Prior to posting the testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at legal@basemonkeys.com.

8. 8. Use of the BaseMonkeys Service and Collateral

9. We track how users interact with our Subscriptions, Services and Collateral, including, but not limited to, usage patterns and feature utilization. This data is used to optimize the user experience and improve our service offerings.

9. 9. Mobile Data Collection

10. If you use our mobile applications, we collect device-specific information, such as operating system version and unique identifiers.

10. 10. Marketing and Communications

11. We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

11. 11. Use of Cookies and Tracking Technologies

12. Our website uses cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

12. 12. Privacy Rights and Choices

13. You have the right to:

• Access, correct, update, or request deletion of your Personal Data.
• Object to the processing of your Personal Data, ask us to restrict the processing, or request portability.
• Withdraw any consent you have given to the processing of your Personal Data.

Please contact us at legal@basemonkeys.com to exercise these rights.

13. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at legal@basemonkeys.com.