SMB Case Study

WordPress to Digital Experience Platform: KPIs Up 300%

BaseMonkeys turned WordPress into a revenue generating DXP with fewer pages, reusable components, and better SEO and speed for big KPI gains.

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Results at a glance

  • 300%

    KPI increase

Problem

The Challenge

  • Structural OptimizationStreamlining an unwieldy framework of 125 pages for enhanced efficiency.
  • UX Journey DevelopmentCrafting a comprehensive user experience pathway.
  • Scalability EnhancementAddressing and resolving issues for future growth adaptability.
  • Brand-Aligned CustomizationReplacing generic templates with designs that consistently reflect the brand's identity.

Implementation

What We Built

  1. 01

    Streamlined Site Architecture

    Reduced the number of pages from 125 to 75, making navigation simpler and more intuitive for users.

  2. 02

    Enhanced UX Design

    Introduced a circular UX design, ensuring a seamless user journey with straightforward navigation.

  3. 03

    Custom Tailored Design

    Moved away from a generic WordPress template to a design tailored to the client’s branding and marketing structure.

  4. 04

    Scalable and Reusable Components

    Built the site architecture with components that can be reused, allowing the site to easily scale and adapt.

  5. 05

    Franchise Scalability

    Added capabilities for the website to be used across multiple franchises, ensuring consistent branding and structure across different entities.

  6. 06

    Empowerment for Client Teams

    Enabled the client's teams to scale up operations effectively without additional development needs.

  7. 07

    Enhanced Content and SEO

    Improved page rankings by incorporating more relevant content.

  8. 08

    Performance Boost

    Enhanced page loading speeds across all device types - desktop, tablet, and mobile.

Evidence

The Evidence

Measured in revenue, not activity.

  • 300% KPI increaseafter the rebuild
  • 125-page site streamlinedinto a leaner, reusable component system

Outcome

The Outcome

  • A more intuitive user experience and a foundation for future scalability and growth
  • New revenue from an e-commerce strategy that upsells products during appointment booking

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